1. What are your hours of operation?
We schedule appointments Tuesday - Friday = 11a.m - 7p.m; Saturday = 12 noon - 4p.m. All consultations BY APPOINMENT ONLY.

2. What forms of payment do you accept?
The Event House welcomes Visa, Master Card, American Express and Discover Card Payments. Ask us about our flexible payment options during your consultation.

3. Is there a fee for your Invitation/Program/Stationery consultation?
No, we do not charge a fee for these consultations.

4. Are all of the pictures on you website the only items you have in your store?
NO. Our website features only a few of our thousands of samples. To view our complete selection, please call us at 713-783-8368 to schedule a complimentary consultation to view our entire selection.

5. Can you custom design my invitations/programs/stationery for me?
Yes we can. Our studio features an extensive selection of fine custom designed invitations, programs etc at different price points and budgets.

6. How much do your invitations/stationery cost?
Our company offers different price points to fit a wide range of products. Here are some pricing ideas.

:: Catalog Invitations :: Custom Invitations :: Programs :: Save the Dates

:: Starting at $1 :: Starting at $2 :: Starting at $1 :: Starting at $1

7. How long does it take to design and produce invitations and other stationery?
Our general turn around depends on the nature, style and complexity of your selected design. The following chart shows approximate turn around times. Most orders are turned around within or less in the stated time frame. RUSH SERVICES are available.

:: Catalog Invitations :: Custom Invitations :: Programs :: Save the Dates :: E-Proofs

:: 2 - 4 weeks :: 4 - 8 weeks :: 2 - 4 weeks :: 2 - 4 weeks :: 5 - 10 working days

8. What is your order process?
To read our entire order process, please click the following link to learn more Order Process

9. What forms of printing do you provide?

:: Offset - $: Offset printing is the most commonly used printing available today. It is also the most economical printing process. The inked image is transferred (or "offset") from a plate to a rubber blanket, then to the printing surface. The ink and images lay flat on the paper. Samples are available for preview during your complimentary consultation.

:: Thermography - $$: Thermography popularly known as raised printing has a raised surface and when complete appears shiny. Thermography also provides a less expensive alternative to foil stamping, embossing, or UV coating. This printing method is our standard form of printing at The Event House and we our clients do not incure an additional charge for this service. Samples are available for preview during your complimentary consultation.

:: Letterpress - $$$: Is the most elegant printing process we have available by request only. Letterpress process is printing text with movable type in which the raised surface of the type is inked and then pressed against a smooth substance to obtain an image in reverse. Please ask us for in-studio samples during your consultation.

10. Can I cancel my order?
Due to the personalized nature of our products and services, Orders once placed are not cancellable and all deposits and payments made are non-refundable.

11. Is a minimum order required?
Yes. Our minimum order on any service is $25.

12. When should I place my order/How early should I place my order?
You may place your order once you have your date, locations and times booked and confirmed.

13. How many invitations should I order?
Start out by making a spreadsheet of your guest names and addresses. Assign one invitation per guest or couple. Count through your list and then order approximately 25 extra.

14. When do I mail my invitations/save the dates?

:: Engagement Announcements - Can be mailed right after the couple get engaged.

:: Save the Dates - Can be mailed once the date and location are selected and booked.

:: Invitations - Can be mailed up to 8 - 10 weeks before the wedding.

:: Wedding Announcements - The night or morning after the wedding.

15. What do I bring with me to my consultation?
You may bring with you any pictures, ideas, swatch/colors you want for your wedding. Our stationery consultants will guide you through the entire order and design process. The following are also questions to consider before your consultation with us:

1. What is your wedding budget?
2. What is your wedding stationery budget?
3. How formal is your event?
4. How many invitations do you need? (Total Guest Count + 25 Extra)
5. What style of invitations do you like?
6. Which enclosures or inserts do you need? (response card, reception card, directions card, accommodation card, other)
7. What printing process are you going to use? (Offset/flat printing or Thermography or Raised/ Letterpress )
8. What typestyle do you like best? (script lettering typestyles, block lettering typestyles or combination lettering styles)
9. Do you know all your wedding day information? (location, time, address etc.)
10. What wording formats do you prefer?

16. Do I have to pay in full when I place my order?
The Event House offers flexible payment options. Here are the options and the available benefits to you our clients.

Payment Option :: Payment in Full :: Single Deposit & Balance Payment :: Flexible Payments - Ask us for Details

Additional Benefits to You :: Expedites the process of your order :: Standard turn around :: Standard turn around

17. Do you assemble invitations or do I have to assemble them?
Most of our invitations are delivered or picked up assembled without an additional charge to you except otherwise requested. Please note that envelope stuffing (inserting invitation ensembles into mailing envelopes) is available at an additional charge by request only.

18. I live outside Houston, Can you help me?
Yes we can assist you. Our company works very well with clients who live out of town by email, phone, web and fax.

19. Do you have a price sheet?
No we do not. Our prices are available by request only either by phone, fax or email.

20. Do you have a product list/do you provide other items not shown on your website?
Yes. To preview our complete product and service list, please click here Product & Service List

21. How can I reach you?
If you have any questions or you need to reach us, please click the follwowing link to Contact Us